Occupiers’ accounts
What Happened to Your Belongings?
Were Your Goods Removed, Stored, Sold or Disposed Of?
If you experienced a dispute involving belongings left at Flexspace premises, we would like to understand what happened. Were you notified? Was an inventory provided? Were you told where your property was stored, whether it was sold, or how any proceeds were accounted for?
Questions for investigation
When and where did it happen?
What were the approximate incident dates and the location of the Flexspace premises?
Was access restricted?
Were you denied or restricted access to your premises or belongings? What explanation and notice were provided?
What notices did you receive?
Were you sent notices about termination, abandonment, removal, storage, sale or disposal? When and how did you receive them?
What goods were removed?
Describe the belongings involved and their estimated value, if known. What information supports your estimate?
Were records provided?
Was an inventory provided? Do you have photographs, storage records or correspondence showing what happened and where the goods were kept?
Were any goods sold or disposed of?
What were you told about any sale or disposal? What do you know firsthand, and what remains unclear?
Were proceeds and deductions explained?
Were details of sale proceeds, costs and deductions supplied? Did you request financial records, and what response did you receive?
Did you dispute the action?
Did you object or make a complaint? What response did you receive, and is the matter ongoing?
These questions invite contributors’ accounts and supporting information. They do not establish that unlawful removal, sale or disposal occurred. Reports remain allegations unless established through the appropriate legal process.
Share your belongings experience